Florence is a character appearing in Professor Layton and the Unwound Future. She gave Professor Layton and Luke some information about Hint Coins. When she told Luke to touch the car, it almost completely fell apart, and she claimed to know nothing about the car holding a hint coin. She was usually around the Midland Road Bus Stop. Florence was also the first person in Unwound Future that Professor Layton and Luke encounter.
She gives Layton and Luke only one puzzle throughout the course of the game. The puzzle in question is called "A Heartfelt Heart".